Refund Policy

All products sold in our store are digital software licenses delivered electronically. Because of the nature of digital goods, all sales are generally considered final once the license key and download link have been delivered to your email.

We take product quality seriously and will work with you to resolve any issues. Please read the exceptions below before contacting us.

We will issue a full refund or replacement in the following situations:

• The license key we delivered does not activate QuickBooks and cannot be resolved through our support team within 48 hours.

• You were charged multiple times for the same order (duplicate charge).

• You purchased the wrong product and contact us within 24 hours of purchase, before the license key has been used.

Refunds will not be issued in the following cases:

• The license key has been successfully activated on a computer.

• You changed your mind after the license was delivered.

• Your computer does not meet the minimum system requirements for QuickBooks Desktop (Windows 10 or 11, 64-bit, 4 GB RAM, 2.5 GB disk space).

• You purchased a multi-user license and have already activated it on one or more computers.

To request a refund, email us at contact@quickgreetings.shop with your order number, the email address used at checkout, and a brief description of the issue.

We respond to all refund requests within 1 business day. If your request is approved, the refund will be credited to your original payment method within 5–10 business days depending on your bank.

We ask that you contact us before initiating a chargeback with your bank or card issuer. Most issues can be resolved quickly through direct communication. Chargebacks initiated without prior contact may result in your email address being blocked from future purchases.

For refund requests or questions about this policy, contact us at contact@quickgreetings.shop.